How to Complete Wallet Address Verification
According to the local compliance requirements, Travel Rule Verification is required for all crypto deposit and withdrawal transactions in Bybit EU. Here’s a step-by-step guide to complete the wallet address verification for deposit and withdrawal.
Deposits
Step 1: On the website, go to your Funding Account and click on the History button.
On the App, go to the Asset History page by tapping on Assets → Funding Account → History icon in the top right corner.
Step 2: Open the deposit history and look for the received deposit with a yellow banner indicating that deposit information is required. Click Continue to proceed.
Step 3: In the Travel Rule Verification window, provide the deposit details as outlined below.
Required Information | Description |
1. Deposit from | Select whether the deposit is from an Exchange or crypto service provider or a Personal wallet.
Tips: - Exchange or Crypto Service Provider: The deposit is from another regulated platform or service provider, such as Bybit EU.
- Personal Wallet: The deposit is from external personal-owned wallets, such as Metamask, TrustWallet, etc.
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2. Originating exchange or Whose wallet is this? | - If the deposit is from an Exchange or crypto service provider, select the Originating exchange. If the originating exchange is not listed, you may select Other and enter the exchange’s name manually.
- If the deposit is from a Personal Wallet, choose whether the wallet belongs to you or someone else from the list Whose wallet is this?.
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3. Originator account type | Select whether the deposit is sent from an Individual or a Company account, based on the originator’s account verification.
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4. Originator information - Name
- Purpose of transaction
| Fill in the originator information based on the account type. - If the deposit is sent from an Individual, fill in the originator’s first and last name.
- If it is sent from a Company, fill in the originator’s full company name.
- Provide the purpose of the transaction.
Note: Ensure you enter accurate and complete information, such as the name of the individual or the company sending you the crypto. Otherwise, the verification may fail.
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Step 4: Confirm and acknowledge that the information provided is true, accurate and complete by ticking the checkbox under the Travel rule verification window. Then, click on Submit.
Step 5: In certain circumstances, you may be required to connect the wallet to verify the wallet ownership via a verification link.
If the deposit is from another person’s wallet, you can copy the verification link from your Deposit History and send it to another person to complete the verification.
Click on Verify Now and connect your wallet to complete the verification via the link provided.
- Confirm your country of residence
- Connect your wallet
- Sign the verification transaction
Step 6: The deposit status will become Pending for preliminary review. The review may take up to 30 minutes to be completed. You may click on the Help icon to view the status details.
Withdrawals
Step 1: On the Withdrawal page, select coin type, wallet address, chain type and withdrawal amount to withdraw as per usual.
Step 2: The Travel Rule Verification window will pop up after you submit the withdrawal request. Please provide the withdrawal details as outlined below:
Required Information | Description |
1. Withdrawal to | Select whether the withdrawal is to an Exchange or crypto service provider or a Personal wallet.
Tips: - Exchange or Crypto Service Provider: The withdrawal is to another regulated platform or service provider, such as Bybit EU.
- Personal Wallet: The withdrawal is to external personal-owned wallets, such as Metamask, TrustWallet, etc.
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2. Destination exchange or Whose wallet is this?
| - If the withdrawal is to an Exchange or crypto service provider, select the Destination exchange. If the destination exchange is not listed, you may select Other and enter the exchange’s name manually.
- If the withdrawal is to a Personal Wallet, choose whether the wallet belongs to you or someone else from the list Whose wallet is this?.
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3. Recipient account type | Select whether the withdrawal is to an Individual or a Company account, based on the recipient’s account verification.
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4. Recipient information - Name
- Purpose of transaction
| Fill in the recipient information based on the account type. - If the withdrawal is sent to an Individual, fill in the recipient’s first and last name.
- If it is sent to a Company, fill in the recipient’s full company name.
- Provide the purpose of the transaction.
Note: Ensure you enter accurate and complete information, such as the name of the individual or the company receiving the crypto. Otherwise, the verification may fail.
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Step 3: Confirm and acknowledge that the information provided is true, accurate and complete by ticking the checkbox under the Travel rule verification window. Then, click on Submit.
Step 4: In certain circumstances, you may be required to connect the wallet to verify the wallet ownership via a verification link.
If the withdrawal is sent to another person’s wallet, you can copy the verification link from your Withdrawal History and send it to another person to complete the verification.
Step 5: Follow the same wallet connection and declaration steps as outlined for deposits.
Once completed successfully, your withdrawal will be processed.
Step 6: The withdrawal status will become Pending for preliminary review. The review may take up to 30 minutes to be completed. You may click on the Help icon to view the status details.
