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    FAQ — Bybit Card General Inquiries
    bybit2025-05-09 09:10:50

    What is the Bybit Card? 

    Bybit Card is a Mastercard debit card that allows easy and secure access to your funds wherever and whenever making it the ultimate companion on your crypto journey.

    With a reliable and convenient way to off-ramp your crypto and spend on the go, Bybit Card helps you to maximize and fully integrate crypto into your daily life. You can use your earnings from Bybit's full suite of trading products and pay for your purchases instantly.

    You can also unlock a world of exclusive benefits with the Bybit Card Loyalty Rewards Program—including rewards from partners, such as unique offers and special experiences.

    For more information, please visit here.




     

    Who can apply for the Bybit Card? 

    You will need to be able to provide a Proof of Address from the UK/eligible EEA countries (except Croatia, Iceland, Ireland, Liechtenstein and Romania) issued within the last three (3) months for Lv. 2 Identity Verification during your Bybit Card application. Bybit reserves the final decision to decline any applications upon internal evaluation of risk at Bybit’s discretion.

     

     

     

    Can Bybit Card be added to digital wallets like Apple Pay or Google Pay?

    Adding your Bybit Card to a digital wallet is currently not supported.

     

     

     

    Which currencies does Bybit Card support?

    The currencies in the Bybit Card are composed of one fiat currency and one crypto asset. 

    Supported fiat currencies: EUR and GBP

    Supported crypto: BTC, ETH, XRP, and USDC

    Note: Please ensure your Bybit account has completed Identity Verification Lv. 2.

     

    What are the requirements to apply for a Bybit Card?

    To apply for a Bybit Card, you have to fulfill the following requirements:

    1. Link an email address to your Bybit account
    2. Link a mobile number to your Bybit account
    3. Complete Identity Verification Lv. 1: Proof of Identity has to be a Passport/National ID.
    4. Complete Identity Verification Lv. 2: Proof of Address has to be from the United Kingdom or eligible countries from the European Economic Area (EEA). 

    Bybit reserves the final decision to decline any applications upon internal evaluation of risk at Bybit’s discretion.

     

     

     

    I have completed my Identity Verification, why am I required to update my Identity Verification during the Bybit Card application?

    Bybit Card has more stringent requirements for Identity verification. Hence, you may be requested to update your Identity Verification even though you have already completed it previously. You can proceed with the application once you update your Identity Verification. 

    Identity Verification Lv. 1: Please note that only a Passport or Identity Card is accepted. If you have used other documents such as Driving License or Resident Permit, you will be requested to update your Identity Verification Lv.1 with your Passport or Identity Card. 

    Identity Verification Lv. 2: Please note that we only accept Proof of Address that is within three (3) months of the date of issue.

     

     

     

    What are the fees associated with Bybit Card?

    Please refer to Fees and Limits.




     

    How to activate your Bybit Card?

    Virtual Bybit Card will be automatically activated upon successful application and can be used immediately. To learn more about how to activate your Physical Card, please refer to the article here.

     

     

     

    How to activate my Bybit Card for overseas transactions? 

    There is no need to activate your Bybit Card for overseas transactions separately.

     

     

     

    Can I apply for a physical Bybit card?

    Yes. However, you must first obtain a virtual Bybit card before you can apply for a physical card. Please note that there is an issuance fee for the physical card. For more information on Bybit Card applications, please refer to the article here.

     

     

     

    Can I appeal if my Bybit Card application is rejected?

    Yes. Please submit your application appeal request here. Bybit reserves the final decision to decline any applications upon internal evaluation of risk at Bybit’s discretion.




     

    How to deposit funds to my Bybit card?

    Bybit Card does not have its own wallet balance. It derives funds from your Funding account. 

    You can deposit funds to your Funding Account by purchasing fiat or crypto using our Buy Crypto function. You can also deposit crypto from other platforms/wallets.

    A guide on how to buy crypto can be found here.




     

    How to use my Bybit Card?

    You can use your Bybit Card at any merchant that accepts Mastercard. Please note that the Bybit Card is a debit card. Therefore, you will not be able to use it for credit card transactions. Illegal use in connection with your Bybit Card is prohibited and may result in termination. 

    To learn more about how to make payments with your Bybit Card, please click here.




     

    How many Bybit Cards can I hold at one time?

    You can only hold one active virtual Bybit Card and one active physical Bybit Card at a time. You may apply again after you terminate the card. 



     

     

    How long is the Bybit card valid for?

    Bybit Card is valid for 3 years. The virtual Bybit Card will be automatically renewed after expiration.




     

    How to upgrade my Bybit Card tier?

    Currently, there is only one card tier available.




     

    Can I adjust my Bybit Card spending limits?

    No. For more information, please refer to Fees and Limits.




     

    Will there be a monthly Bybit Card statement?

    No, there will not be any Bybit Card monthly statements provided.




     

    Will my Bybit Card be temporarily suspended if my Bybit account is suspended?

    Your Bybit card will not be suspended. However, your Bybit card transactions will fail if your Bybit account is suspended.




     

    What should I do if my Bybit Card is lost or stolen?

    Please report your Bybit Card as Lost/Stolen immediately. To learn more about how to process, please refer to Security and Verification.




     

    Can I still edit my shipping address for my physical Bybit Card while my address change is being reviewed?

    No. All information cannot be edited once you click on Apply. You can only edit it again if your address change has been rejected.




     

    Can I change my shipping address for my physical Bybit Card after my application has been approved and payment made?

    No. All information cannot be edited once you click on Apply.




     

    How long does it take to get my physical Bybit Card?

    The Bybit Card team will arrange to deliver your physical Bybit Card to your address as soon as possible. Please wait patiently for it to be delivered as there might be a delay due to high demand. Depending on your country of residence, it typically takes up to 30 days for the card to be delivered.




     

    What should I do if my card does not arrive after 30 days?

    You may click on the "Not Received?" button on the Card Management page to check with our Customer Support or you may submit a case here for further investigation.

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    When should I activate my physical Bybit Card?

    You can activate your physical Bybit Card upon receiving it. To learn more about how to activate your physical card, please refer here.




     

    Is there a deadline to activate my physical Bybit Card?

    There is no deadline for activating your physical Bybit Card. 




     

    I have previously terminated my physical Bybit Card. Can I re-order it?

    You can re-order a new physical Bybit Card if you have previously terminated it. You may refer to the steps here.




     

    Can I make contactless payments with my physical Bybit Card?

    You can make contactless payments with your physical Bybit Card at retail merchants with contactless-enabled point-of-sales (POS) terminals. Please note that in order to initiate a contactless payment, you need to first complete a Chip and PIN transaction (that is, insert the card into a POS terminal and authorize it with your PIN) with your physical Bybit Card.

    In Europe, the contactless limits under the PSD2 regulation also apply to Bybit Card. Currently, the maximum amount of a single contactless payment is 50 EUR, and the cumulative amount of contactless payments is 150 EUR. Additionally, the maximum number of consecutive contactless payments is 5 times. If you're making a contactless payment that exceeded these limits, your transaction will be declined. You may reset the limit by performing a Chip and PIN transaction on your next payment, after which, you will be able to make contactless payments again.




     

    How can I withdraw cash from an ATM with my Bybit Card?

    You can withdraw cash with your physical Bybit Card from any ATM worldwide that supports Mastercard (look out for the Mastercard logo!).




     

    Are there any ATM fees and limits for my Bybit Card?

    Yes, there is a 2% Bybit Card ATM withdrawal fee for the amount that exceeds 100 EUR in the EEA or 100 GBP in the UK each month. Bybit Card foreign exchange and/or crypto conversion may also apply (if any). Please refer to Fees and Limits (Bybit Card) article for a more detailed explanation. 

     

    In addition, some ATM merchants may charge an ATM Access Fee and/or may prompt currency conversion to your card currency. Do take note of this and read the instructions on the ATM screen carefully. These are fees and services provided by the ATM service provider.




     

    Are there separate spending limits for my physical and virtual Bybit Card?

    No. Both physical and virtual Bybit Cards share one limit. For more information, please refer to the Fees and Limits (Bybit Card)




     

    How do I order a replacement for my physical Bybit Card?

    If your physical Bybit Card is damaged/not working, or you have reported the loss of your physical Bybit Card, you can order a replacement for your Bybit Card by  following the steps below.

     

    Note: There will be a card issuance fee of 5 EUR/GBP/USDC applied.

     

    On Desktop

    Step 1: Please head to the Card Management page.




     

    Step 2: Click on Replace Card.




     

    Step 3: Select 'It’s damaged or doesn’t work' and click on Next.

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    Step 4: After the security verification is completed (enter email and Google 2FA verification), you will be prompted to terminate your card immediately.
     

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    Step 5: Click on Apply to initiate the application process again for your new physical card.
     

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    For more information on Bybit Card transactions, please refer to FAQ — Bybit Card Transactions.


    Any feedback about Bybit Card, let our product team know here!

     
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