2025-05-11 08:57:55There are a few common scenarios why you may not be able to link a new bank card to your Bybit Europe account. Please follow the troubleshooting steps below to resolve your card linking issues.
Disclaimer:
This feature is currently not available to Austrian nationals, residents, or tax residents. To modify your tax residence status, please visit here.
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Common scenarios |
Tips |
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Invalid bank card information:
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Please make sure the bank card information or format you’ve entered is valid/correct, and try again. |
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Format error | |
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Expired bank card |
Please contact your card issuer to replace your bank card. You may use an alternative bank card to place the order first |
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Closed bank card account |
Please use another bank card to make the purchase. |
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Declined by card issuer |
Please ensure your bank card is eligible for international and online transactions. |
If the bank card payment issue remains unresolved, please contact your card issuer for support.
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